By proceeding to your use of our website you must read and constitutes agreement to the following terms and conditions. WePrintBoxes.co.uk have the right to amend these terms and conditions any time with or without any notice. We encourage you to visit and read this page with your suitable schedule.
WePrintBoxes.co.uk have the ownership of materials that we use in producing the printed product for our customers, display, marketing and mocks. We never sell or give these materials to any other party even our sales promoters. We have the right to distribute and disperse free samples of your printed products and use them on our website for display as a portfolio, product or product category or web promo banners or special promos or in product ratings.
Copyright Notice & Intellectually Property Claims
By using our website you must read and acknowledge that all content of this website including text, data, software, photographs, graphics, images, illustrations, maps, designs, icons and other materials that have been used or will be shown in future fall under the section of “Our Intellectual Property and fall under Our Website Contents” and WePrintBoxes.co.uk including third-party providers. Copying, modification, storage, republishing, transmission or otherwise distribution of “Intellectual Property” is prohibited without our written consent.
User Conduct on Website While Using Our Website
You are only one and responsible for the content that you send, upload, post or otherwise distribute or transmit to or via our website. You agree that any such material that you send, upload, post or otherwise transmit to or via our website or is used in connection or combination with Our Website Contents or intellectual copy rights will not include any text, image, design, trademark, service mark or any copyrighted work of third parties unless you have obtained the appropriate authorizations from the respective owners for such use. You agree and warrant that you shall not send, upload, post or otherwise distribute or transmit to or via our website any material that is indecent, unlawful or restrict other users from using our website or infringe the intellectual property rights or other proprietary rights of WePrintBoxes.co.uk or any third party.
Make sure, we do not control the contents posted by the users or customers of our website, and hence do not guarantee the accuracy, integrity or quality of the content. You must aware that WePrintBoxes.co.uk and its authorized designers shall have the right, but not the obligation, in their sole discretion to eliminate any content that violates the terms of service or may otherwise be offensive. We may reserve content and may also disclose content if required to do so by law or in the case that such disclosure is necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of our website, its users and the public.
It is your duty to provide right and updated info for processing of your orders and requests. Our website is not intended to be used or opened by robots or any other automated resources. Fraudulent usage of our website not compliant to these terms of service will be accused.
By using our site, you assure that you have all required permission, right and authority to place the order and you consent WePrintBoxes.co.uk to produce the products on your behalf. By using our site and by placing an order on our website you agree and warrant that you are of satisfactory legal age to create binding legal obligations for any accountability you may incur as a result of your use of our website.
You are only accountable for protecting your password and controlling access to your registered account. You agree that you will be liable and apt for all orders and requests placed or other actions that are taken through your registered account. When you, or someone to whom you have given access, places orders using your password, you grant us the unrestricted royalty free and non-exclusive license to use, reproduce, sublicense, modify, adapt, publish, display and create derivative works from the content on the website and on the printed product for the purposes of storing designs or processing print orders.
Access to definite portions of our website needs users to register their emails and names along with creation of a password for future access to the password protected area of our website. We reserve right to request more personal and business information before we register your account.
You are only accountable for protecting the privacy of your password and may not disclose your password to any other person. In the event that an illegal user gains access to the password-protected area of the site as a result of your acts or omissions, you agree that you shall be accountable for any such unauthorized use.
Your use of our website forms agreement to collection and use of your information as described in WePrintBoxes.co.uk “Privacy Policy”. You agree that you have read and understand our Privacy Policy, and your personal and business information will be collected and used as described in our Privacy Policy.
Your Indemnification & Limitation of Liability
You agree to defend, assure and hold harmless WePrintBoxes.co.uk including its members, directors, employees, representatives, vendors, suppliers, affiliates and subcontractors from and against any claims, damages, in the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a “Claim”) is made or commenced against us, based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by us and ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contain matter that is libelous, slanderous, defamatory, scandalous or obscene; and (c) are the results of unauthorized access to any password-protected area of our website. You shall indemnify and hold us harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending us against any such Claim (2.) paying any judgment or award; and (3.) reimbursing us for any legal fees and expenses it reasonably incurs in responding.
Under unfavorable conditions or environmental changes or other unconditional situations or uncertainties WePrintBoxes.co.uk including its members, directors, employees, representatives, vendors, suppliers, affiliates and subcontractors will be liable for any injury, death, loss, claim, damage, act of god, accident, delay, or any special, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arise out of or are in any way connected with any use of our website or with any delay or inability to use our website, or for any information, software, data, products or services obtained through our website, even if a party has been advised of the possibility of such damages.
In no event shall our total liability to you for all damages, losses and causes of action including but not limited to negligence, arising from this agreement or your use of our website exceed the amount paid by you to WePrintBoxes.co.uk for the order or request.
7 Days Return and Refund Policy
As we are producing custom products and due to custom nature of printing products and other services we provide, you need to notify us at WePrintBoxes.co.uk within 3 business days of receiving your order, if you catch the delivered product defective or not according to your ordered specifications. We cannot dispute a refund or credit to you; however we will reprint your original order if we made an error or catch it defective. Determination of defect is at the discretion of our management. To receive the reprint of your original order, you must submit digital photos documenting the product defect or return, at your own expense, the full quantity of the original order to us within 7 business days of taking the original order delivery. Charges related to the expedited orders processing are non-refundable.
Payment, Order Placement & Cancellations
All prices of products form our data base on our website are shown in British Pound (GBP). Payment for orders will be made in British Pound. As we are producing custom products and due to custom nature of printing products and other services we provide, we will not start working on your orders for printing jobs or other services till a complete payment including all charges, taxes, shipping and handling fees are paid by the credit/debit card or paid by the user of our website with an approved payment method. As a part of order assignment, we require the users and customers of our website to approve proof (whether an electronic file or hard copy) of the printing products or other services they order. Following the approval of evidence by the customers the printing jobs are sent to press. Once a print job has been accepted by customer and sent to press or via our website, no changes are allowed to the artwork files, job specifications, or printing turnaround time. You have a partial time of 5-hours after approval of the evidence to cancel your order. Such cancellation will carry a charge of £20 and 4% of total order amount before the order is cancelled. You may also cancel orders beyond 24-hours’ time limit. Such cancellation will carry a charge of 45% of the total order amount to cover work done in our prepress department and financial costs associated with cancellation. We will not provide assurance that your order will be cancelled beyond 24-hours’ time limit.
Design Orders Are Non Refundable
WePrintBoxes.co.uk does not dispute refunds or credits for any design services orders. All design orders once placed are concluding and non-refundable.
Sales Tax Policy For Exempted/Non Exempted
We charge Sales Tax on orders received from within the UK. If you are tax freed, please provide your tax exemption documentation at the time of order placement.
Customers Submitted Artwork/Files Specifications & Rules
Our creators and designers create electronic or hard copy evidences from the website users or customers’ submitted artwork/files. We need that your submitted artwork/files must be at least 300 dpi (dots per inch) resolution at the final size and in CMYK format. If your files are not submitted at 300 dpi for the final size and not in CMYK format, we will not be accountable for printing as blurred, distorted or pixilated and color changes related with conversion to CMYK.
You are accountable for precision of your print-ready artwork/files including any problems as to orientation or arrangement of the pages of your submitted documents. Yet we take all likely precautions against loss of your submitted artwork/files, we are not responsible for damage or loss of your artwork/files.
By uploading artwork/files to our website, you approve that you are lawful owner of all material you are uploading or you have by now obtained appropriate rights to use such material.
We have right to decline an order, which in our estimation may be illegal in nature or an infringement on the rights of any third party. You agree full legal accountability for the content of material processed and printed on your behalf and under your instructions. We stand-in the right to refuse an order without revealing a reason. Please note we do not consent offensive, indecent or improper material for printing.
Proofs and Color Accuracy Consent
We need the users and customers of our website to accept proof (whether an electronic file or hard copy) of the printing products or other services they order. No work will be sent to press without your agreement of proof. It is thus your duty to log into their account and check on their proof. We are not apt for delays in the order triggered by customer’s non-approval of the proof. Please cognize the turnaround times stated in our website, we start after your consent of the proof.
Please review your proof carefully earlier to approval. You should check it against the original file for likely errors in layout, copy, spacing, punctuation or image placement and proportion, bleeds, crops and final text. Electronic proofs do not show transparency, over print issues or color change from RGB or Pantone to CMYK. Please note, application of UV coating or lamination may affect or change the appearance of the printed colors. We are not liable for the final color appearance of a laminated product(s).
Customer is Fully Responsible for Everything Included in The Final Approved Proof
We will replicate color from submitted print-ready files as closely as probable, but cannot correctly match color and density. Due to inherent limitations with the printing process, as well as neighboring image ink requirements, the accuracy of color reproduction is not assured. By placing an order with us you agree to this restriction. We will try our best to match the gradient density of each color, but we accept no obligation for color variations between submitted files and final printed piece or the actual artwork or product they represent. Under no circumstances a reprint will be honored for color variations that have occurred during the printing process. We are not responsible for color matching or ink density on screen proofs that you accept. We will guarantee color accuracy and match if you order a hard copy proof from us. Gratify note hard copy proof will cost you a little bit more expanse.
No Liability for Errors after Approval
WePrintBoxes.co.uk is not accountable for errors in a final product caused by any of the following: Misspelling and Grammar, Damaged Fonts Graphics, Bleeds, Punctuation, Wrong, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Cracks on Folds, Overprint Finished Product and Size. WePrintBoxes.co.uk does not use gang printing for most printing products. At times and based on the requirements of our individual website user and customer, we may choose printing method that is best suited for a particular print item(s).
Overruns/Underruns For Orders
We will usually supply the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. In the occasion of an underrun, we will bill for the actual quantity delivered. We follow the commonly acknowledged trade practice of delivering plus or minus 5% of the ordered quantity.
Production Speed, Shipping and Delivery of Orders
Production speed and printing dispatch time starts after your artwork/files have been uploaded, reviewed and accepted by our prepress department, you have approved the press-ready proof (whether an electronic files or hard copy) and a full payment including applicable taxes, shipping and handling fees has been made. During the order placement process on our website, you have ability to select production speed which indicates number of business days compulsory for printing your order and making it ready for turnover to the shipping company for shipment. Your approval of proof must be received before 10 AM Greenwich Mean Time (GMT).
WePrintBoxes.co.uk be liable for any consequential or damages resulting from delay in shipment or delivery. You agree not to hold WePrintBoxes.co.uk accountable for delays in shipments caused by bad weather, shipping company delays, customs issues or any other circumstances beyond our direct control. In case of delay, due to technical problems or equipment failure during the printing process, expedited charges will be refunded. Orders cannot be cancelled due to delay in the printing process.
You come to an agreement to pay all custom duties and fees on good that are shipped to their particular locations. It is the duty of the customers to make preparations to clear customs for shipments delivered outside the UK.
WePrintBoxes.co.uk offers Standard 8 to 10 business days to ship the product and 6 or 8 business days plan for accelerate shipping (with 2 to 3 business days for ground Shipping) to any ONE LOCATION PER ORDER within UK with no quantity or weight limit. Shipping to additional destinations will be charged extra. We do not promise shipping and delivery transit times and are not accountable for delay, loss, damage or theft to the printing products throughout shipping and delivery. WePrintBoxes.co.uk will not be held responsible for damages that occur in shipping. Lost or damaged shipment claims can be filed after 6 Business days from the package shipment date. To ease of the customers by cutting down their expenses, we not only print at our in-house press in UK but also apply our own offshore printing facilities in Asia and Africa.
Address : Office No. 8 2nd Floor, 246-250 Romford Road, London, England, E7 9HZ
If you provide us wrong shipment delivery address or otherwise make error in submission of the complete delivery address, we will charge additional shipping and handling charges for re-shipment.
Changes to Website and Terms and Conditions
We stand-in the right to modify any portion of our website and Terms and Conditions at any time with or without notice to the users and customers of our website. The changes to our website will become part of new Terms of Services, they will be posted on our website and will be effective instantly. Your incessant use of our website after such changes are posted will start your agreement to such changes.